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Bringing the best of Italy to market

Travel Agent

Are You Hungry… for More Profits?

Posted on: March 9th, 2016 by Laura Massoni 1 Comment

Three crucial steps to satisfy your appetite for business By Luisa Rasiej, Customer Satisfaction Consultant If you are in a travel and tourism business, you always have an eye on growing and expanding. For you that may mean selling more tours, more hotel rooms or more dinners. So you roll up your sleeves in order… Read More »


An American in Italy: 5 Useful Tips to Prepare an American Tourist

Posted on: February 24th, 2016 by Laura Massoni No Comments

Getting Your Visitor Comfortable and Prepared ahead of Arrival Will Help You Both by Luisa Rasiej, Customer Experience Liaison Italy has a charm all its own, from wonderful sights to extraordinary food and friendly people. It’s an easy country to visit and many Americans are fascinated by the land of amore. There are some things… Read More »


Separate Yourself from the Pack: 3 Reasons Your Tourism Business Will Suffer If You Don’t

Posted on: January 8th, 2016 by Laura Massoni No Comments

by John Rasiej, Business Coach and Messaging Specialist   “I can’t hear you!”: the pitfalls of relying on a message of ‘high quality, great customer service or the lowest price’ If your message aimed to attract new clients is all about “high quality, great customer service or offering the lowest price” you will get lost… Read More »


Why Specialized Travel Professionals Can Be Worth Their Weight in Gold

Posted on: November 10th, 2015 by Laura Massoni 2 Comments

by John Rasiej, Business Coach and Consultant   Specialized travel expertise matters. When people think of travel agents, often they consider the factors of convenience in making plans and perhaps finding better deals on some of the excursions and hotels they hope to visit. But finding a great travel expert who specializes in the locations… Read More »


5 Ways Travel (Particularly Italy) Is a Key Secret to Keeping Our Marriage Happier and Richer

Posted on: September 24th, 2015 by Laura Massoni 4 Comments

by John and Luisa Rasiej John’s perspective: My darling wife and I have been together for over twenty-nine years, and are approaching our twenty-fifth wedding anniversary in a few months. Where do we plan to celebrate that milestone?   Italy, of course!  I write it that way because travel to Italy has been such a frequent… Read More »