Three crucial steps to satisfy your appetite for business By Luisa Rasiej, Customer Satisfaction Consultant If you are in a travel and tourism business, you always have an eye on growing and expanding. For you that may mean selling more tours, more hotel rooms or more dinners. So you roll up your sleeves in order… Read More »
Getting Your Visitor Comfortable and Prepared ahead of Arrival Will Help You Both by Luisa Rasiej, Customer Experience Liaison Italy has a charm all its own, from wonderful sights to extraordinary food and friendly people. It’s an easy country to visit and many Americans are fascinated by the land of amore. There are some things… Read More »
by John Rasiej, Business Message Strategist “Non ti sento!”: le insidie quando conti sul messaggio di “qualità, customer service o prezzi bassi” Se vuoi attrarre nuovi clienti e parli solo di “qualità, customer service o prezzi bassi” ti perderai nella folla. Troppe aziende nel settore turistico sprecano energie nel tentativo di piacere a tutti, come… Read More »